Digital Realty
Tackling the retention challenge during M&A
Challenge
"We are in growth and acquisition mode. We're not sure how to put structure around 'change' and communication. Employees are leaving, saying they feel disconnected. And we're in the dark about how our newly acquired employees feel."
Solution
Orchestrated cross-functional project integrating HR, Communications, Operations, Business Improvement, and IT to onboard 3 acquisitions, transition 500 new employees, streamline internal processes by 22% and reduce employee turnover by 55%.